SHIPPING POLICY

Please read through this page very carefully! This page contains all necessary information regarding our Shipping Policy. By purchasing from us you are acknowledging and agreeing to our shipping policy.


Covid-19 Important Notice
Due to the global Covid-19 pandemic, there may be global network logistic delays. If your city is on lock down or affected by Covid-19, your shipment may be delayed due to transport restrictions. Rest assured that your shipment is on the way and will be delivered. We appreciate your patience and understanding at a time like this. 

 

1. What is the cost of shipping with Pink Lemon Bae?

Standard $20 shipping worldwide. Pink Lemon Bae offers FREE worldwide shipping for orders over $75.

2. Does Pink Lemon Bae ship internationally?

Yes! We ship anywhere in the world where postal shipping is available in that country. 

3. Does Pink Lemon Bae charge tax?

Customers are responsible for any import tax or customs charge within the country where you are receiving the product. However, usually import tax and customs charge will not apply. 

4. How long does Pink Lemon Bae take to deliver my order?

USA and Canada: 7- 20 business days.
Australia, UK, Germany, France, Netherlands, UAE: 7- 20 business days.
Hong Kong: 3-5 business days.
Singapore: 5-10 business days.
Rest of the world: 7-20 business days.

5. How long does it take to process my order?

Our processing time for orders is usually between 24 and 48 hours. However, during the holidays, special new collections releases, or any unforeseeable event like a pandemic, order processing can take up to 5 days. 

6. Correct Address Information

Please make sure that all the information you enter into your shipping placement is correct, especially your address and you email. We are not responsible for mistakes made on your part. We are also not responsible for stolen or missing packages once they are delivered.

7. I ordered multiple items but they didn't arrive at the same time!

If you order multiple products, products may come in multiple shipments. Rest assured your items are on the way. If you have any questions please reach out to us at info@pinklemonbae.com 

8. Is my personal information secure?

We do not share your personal information with anyone. We adhere to the highest industry standards of privacy protection. All of your personal information is encrypted using SSL (secure socket layer technology).